Every vehicle import contract contains a moment most buyers prefer not to think about: while the ship is at sea, who is financially responsible if something happens to the car? First-time importers often assume the exporter covers the cargo until it reaches their port, or that the freight price includes full protection. In practice neither is true. Whether you are compensated for a car damaged or lost in transit depends almost entirely on marine cargo insurance and on the Incoterms written into your sales contract. This guide explains who insures what, what a marine cargo policy does and does not cover, and the exact steps to follow if your vehicle arrives damaged.
Under international trade rules, risk transfers from seller to buyer at a defined point, and that point decides whose insurance should respond.
The practical rule: never rely on a verbal "don't worry, we insure everything". Ask for a copy of the insurance certificate — or the exporter's open policy wording — before you pay, and confirm in the contract which Incoterms apply.
Most ocean cargo is insured under the Institute Cargo Clauses (ICC):
Standard exclusions in most policies include delay, inherent vice (a defect in the goods themselves), insufficiency or unsuitability of packing, pre-existing damage, and war or strikes unless separately added.
For vehicles, two extra points matter. First, check whether the policy covers the inland leg at origin and destination (warehouse-to-warehouse cover) or only the sea leg. Second, if you are importing an electric or hybrid vehicle, confirm in writing how the battery is treated — battery-related damage or conditions may be excluded, and carriers apply their own state-of-charge rules at loading. Insurers will also expect the vehicle's real condition to be declared accurately; a pre-damaged car is not covered for damage that already existed.
Marine insurers expect the vehicle to be insured for its full value. A common basis is the CIF value plus about 10 percent, representing expected profit and incidental costs. If you insure for less than the full value, the average clause applies: the insurer pays only the same proportion of any loss as your insured amount bears to the true value.
For used cars, agree with the insurer in advance how value is determined — the invoice price, or a market value adjusted for age and condition — so there is no dispute at claim time. Also check the policy's deductible or franchise: very small cosmetic damage may fall below the threshold, but you should still report it in writing.
If your vehicle arrives damaged, the way you handle the first 48 hours often decides whether the claim is paid:
Never accept a verbal "we will fix it later". Get every commitment in writing, and remember that a clean signed receipt makes later damage claims very difficult.
Not automatically. CIF requires the seller to arrange only minimum marine cover, often Institute Cargo Clauses (C), for approximately the CIF value plus a small margin. Ask for the certificate and check which clauses apply; if you want all-risks protection you can usually buy a top-up policy for the difference.
The buyer. Under FOB, risk transfers when the vehicle is loaded on board the vessel at the Chinese port, and the FOB price does not include ocean insurance. Arrange your own marine cargo policy before the shipment date.
Delay, inherent vice, insufficient or unsuitable packing, pre-existing damage, and war or strikes unless separately added. For electric and hybrid vehicles, battery-related damage or conditions may also be excluded or subject to special terms, so confirm this in writing.
Insure for its full value — commonly the CIF value plus about 10 percent. If you under-insure, the average clause lets the insurer reduce any payout proportionally, which can turn a full loss into a partial recovery.
Note the damage on the delivery receipt and bill of lading before signing anything, photograph the damage with the VIN visible, and send written notice to the insurer within the policy's time limit. Keep all documents and wait for the surveyor's inspection before any repair. If your contract is CIF, contact the exporter at the same time so the seller's insurer can open the claim.
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